Customer Service Representative

Lowongan Kerja Posisi Customer Service Representative di PT CBC Indonesia (Motion Indonesia)


Requirements :

  • Min. Diploma/Bachelor’s degree in business administration.
  • Have 1-2 years’ experience in Admin Sales or in a similar role.
  • Excellent interpersonal skills and strong customer management skills (including negotiating with a diverse range of customers).
  • Ability to identify and meet customers` needs and requirements.
  • Demonstrated effective communication verbal and written skills in English.
  • Must have strong analytical skills and attention to detail / organisational skills.
  • Ability to follow procedure and efficiently trouble-shoot product issues.
  • Good math skills.
  • Intermediate MS Office skills – including Excel, Word and Outlook, PowerPoint.
  • Advanced use of ERP database.
  • Ability to work unsupervised and in a team environment.
  • Ready to be placed in Surabaya, preferably domiciled in Surabaya.

Job Descriptions :

  • Provide customer service support to assigned sales representative by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
  • Complete and maintain accurate sales forecasts, data gathering and reports for assigned sales representative and managers.
  • Process customer orders in a courteous, efficient and timely manner.
  • Review estimates and invoices for accuracy.
  • Provide customers with information to address enquiries regarding company products. In addition, deal with and help resolve any customer complaints. 
  • Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
  • 4Responsible for notifying finance administration of any required updates of customer records.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Sertifikat Professional, D3 (Diploma), D4 (Diploma), Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Sumber Daya Manusia/Personalia, Staf / Administrasi umum / 502, 133

Informasi perusahaan Pemberi Kerja, PT CBC Indonesia (Motion Indonesia)

Motion Indonesia is part of Motion Asia Pacific, which is also part of Motion Industries Global. We are a leading distributor of mining products and industrial products and associated technical services in Indonesia. Our core mining and industrial products include bearings, power transmission, sealing, fasteners, driveshafts, drives and motors, belting, fluid power, engineering services, and maintenance products. Our technical services include workshop services, site services, engineered solution, optimising plant availability, reliability and performances, produces custom gear boxes, gear pumps, driveline, power transmission for manufacturing, mining, and energy industries.

In addition to high-quality engineering equipment, we strive to take an ongoing role in your company’s engineering needs, providing Value Engineering, Reverse Engineering, Prototype-to-Production and Production, Automation Support, and Gearbox Inspection and Rebuilding Service.

Our group is a key supplier to large mining sites in Indonesia in addition to servicing other industries. With operations in Jakarta, Balikpapan, Makassar, Timika, Surabaya, Cilegon, Palembang and Riau, Motion Indonesia represents world class industrial brands across the archipelago, along with superior technical and engineering services and manufacturing capabilities.

To know more about us, please visit

Informasi Tambahan Perusahaan PT CBC Indonesia (Motion Indonesia)

Ukuran Perusahaan : 51 – 200 pekerja
Waktu Proses Lamaran : 4 hari
Industri : Umum & Grosir
Tunjangan dan Lain-lain : Asuransi Gigi, Tunjangan Pendidikan, Tip, Asuransi kesehatan, Penglihatan, Waktu regular, Senin – Jumat, Bisnis (contoh: Kemeja)
Lokasi : Surabaya

Kami menghimbau agar Anda tidak memberikan bayaran kepada perusahaan atau individu siapapun agar dapat diterima kerja agar dapat terhindar dari penipuan.