Home Delivery Coordinator

Lowongan Kerja Posisi Home Delivery Coordinator di PT. AEON Indonesia


Requirements :

  1. Previous experience in eCommerce / Retail Operations, preferably within an E Groceries
  2. An understanding of eCommerce transactional management, particularly dealing with global payment methods, fraud management, and multiple shipping options/charges.
  3. Familiar with order flows and the warehouse dispatch process within an eCommerce business
  4. Meticulous attention to detail, An excellent problem-solver, and a proactive thinker
  5. Excellent in number and time management skills.

Responsibilities :

  1. Monitoring orders – order placement through to order dispatch
  2. Working with and being Customer Services to ensure the customer journey is seamless
  3. Assisting with order queries and customer interaction
  4. Fraud management and overseeing chargeback
  5. Acting as an eCommerce point of contact for all customer inquiries
  6. Monitoring and ordering logistic supplies
  7. Working with external suppliers / Vendors to fix issues with orders
  8. Streamlining operational efficiencies
  9. Optimising processes across eCommerce (Home Delivery & Marketplace)
  10. Identifying efficiencies and KPIs to help improve
  11. Dealing with inquiries from shipping partners
  12. Monitoring stock levels, Campaign productivity
  13. Coordinating inventory updates and assisting with stock reconciliation
  14. Collaborating departmentally to identify ways to improve the omnichannel offering
  15. Working with Related Dept to help assist with order flow and systems
  16. Daily, Weekly, and Monthly finance reconciliation
  17. Collating invoices and tracking supplier spend

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Supervisor/Koordinator
Kualifikasi : Sarjana (S1), Diploma Pascasarjana, Gelar Professional, Magister (S2)
Pengalaman Kerja : 3 tahun
Jenis Pekerjaan : Kontrak
Spesialisasi Pekerjaan : Penjualan / Pemasaran, Penjualan Ritel / 503, 145

Informasi perusahaan Pemberi Kerja, PT. AEON Indonesia

PT. AEON Indonesia



AEON believes that making continued contributions to social reforms, progress, and prosperity as well as improvements the regional society’s economy, livelihood, and culture will lead to expansion of the company’s business and strengthened basis for existence as a company. Therefore, we aim to continue achieving growth by cooperating with each other to improve the life and work satisfaction of AEON People, who are the ones supporting these contributions and improvements.

AEON consistently shares its basic philosophy and bravely take on challenges to achieve reforms.  Employee and management shall engage in honest and sincere conduct that squarely puts “Customer First” in the name of “pursuing peace, respecting humanity, and contributing to local communities, always with the customer’s point of view as its core.”

AEON beliefs in the diverse and infinite potential for human capacity to improve, and find meaning and satisfaction at work by flexibly and actively developing their capacities.  At the same time strive to cultivate a workplace culture in which AEON People accept each other and achieve harmony among community life, home life, and work life.


PT. AEON Indonesia was established in 2012 and is a subsidiary of AEON Co. Ltd., the largest retail group in Asia. First established in 1758, AEON today has grown into a comprehensive Group encompassing over 250 companies and business entities in 12 business segments including retail, financial services, shopping center development and services operating in 14 countries, headquartered in Japan, China and Malaysia. AEON is growing through internal expansion and strategic tie-ups that add new services, synergy and sales. At all times, in every market, AEON’s activities are guided by its unchanging ‘Customer First’ philosophy, practicing “glocal management”, which means that management must meet both global quality standards and at the same time remain rotted in local communities. Its aim is to surpass expectations by combining excellent products with unique personal services that enhance the shopping experience to make customers smile every time they shop. In line with our aggressive expansion plan, we are seeking for new talents to come on board as part of our family.

Informasi Tambahan Perusahaan PT. AEON Indonesia

Ukuran Perusahaan : 501 – 1000 pekerja
Waktu Proses Lamaran : 29 hari
Industri : Retail/Merchandise
Tunjangan dan Lain-lain : Asuransi Gigi, Asuransi kesehatan, Formil (contoh: Kemeja + Dasi), annual bonuses, transportation allowance, communication allowance
Lokasi : Bogor

Kami menghimbau agar Anda tidak memberikan bayaran kepada perusahaan atau individu siapapun agar dapat diterima kerja agar dapat terhindar dari penipuan.