DESKRIPSI LOWONGAN KERJA
We are seeking a knowledgeable application support engineer to monitor and maintain the efficiency of our software applications. In this role, your duties will include reporting to our senior software engineering team, collaborating with colleagues, and performing successful code migration. You will also be required to provide IT support to our clients.
To ensure success as an application support engineer, you should possess extensive experience in providing application support in a fast-paced environment. Top-Notch application support engineers distinguish themselves by being proactive in providing application support.
Application Support Engineer Responsibilities:
- Providing software application support under the supervision of the Senior Engineer.
- Performing analyses on software application functionality and suggesting improvements.
- Ensuring effective front-end and back-end functionality of applications.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Managing code migration across environments to ensure continued and synchronized functionality.
- Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
- Keeping a record of configuration changes and scheduling application updates.
- Documenting processes and monitoring application performance metrics.
- Providing front-end support to clients and colleagues in other departments.
Application Support Engineer Requirements:
- A bachelor’s degree in computer science, information technology, information systems, computer engineering, or similar.
- 3 years experience
- Demonstrable experience as an application support engineer in a related field.
- Ability to manage code migration, document configuration changes, and monitor performance.
- Exceptional ability to provide front-end support to internal departments and web-based clients.
- Advanced proficiency in determining the causes of application errors and repairing them.
- Ability to keep up with innovation in application design.
- Exceptional communication skills.
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Sarjana (S1)
Pengalaman Kerja : 3 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Komputer/Teknologi Informasi, IT-Admin Jaringan/Sistem/Database / 508, 193
Informasi perusahaan Pemberi Kerja, PT. Wide Technologies Indonesia
Wide Technologies Indonesia has established the business in Indonesia since 2000, with the main focus to provide solution for bank, financial and telecommunication industry. And today the company has already had few hundreds of head counts that more 80% of the resources focus in R&D product development and consulting services.
We emphasize on product innovation and development by having a dedicated R&D team and also a set of professionals team that experience and competent in delivery of software implementation. Our product is designed and developed using a wide array of innovative e-commerce solutions and state-of-the-art Technology. This is coupled with close collaboration between all teams with the support and technical services team to ensure uninterrupted service to our clients.
Informasi Tambahan Perusahaan PT. Wide Technologies Indonesia
Ukuran Perusahaan : 201 – 500 pekerja
Waktu Proses Lamaran : 10 hari
Industri : Komputer/Teknik Informatika (Perangkat Lunak)
Tunjangan dan Lain-lain : Asuransi Gigi, Asuransi kesehatan, Penglihatan, Waktu regular, Senin – Jumat, Kasual (contoh: Kaos), Maternity, Bonuses
Lokasi : Jakarta Selatan
Kami menghimbau agar Anda tidak memberikan bayaran kepada perusahaan atau individu siapapun agar dapat diterima kerja agar dapat terhindar dari penipuan.