Reservations Officer

Lowongan Kerja Posisi Reservations Officer di PT Mercer Satu Data



  • Manage Hotel room inventory and availability, as well as to monitor room allocations
  • Ensure all reservations and guest data are recorded accurately and in a timely manner in accordance with Hotel standards
  • Attend to all reservation enquiries in a timely and professional manner
  • Capitalize on room revenue through upselling to higher category rooms
  • Handle general requests from guests, such as requesting for extra amenities, wake-up call services and overseas calls


  • Place of work in Indonesia, at the branch office of The Scarlet Singapore
  • Exposure to training in Singapore
  • At least 1 year of relevant experience in hotel reservations of a 4 or 5-star hotel
  • Excellent communication skills in both verbal and written English, with experience interacting with foreign travellers
  • Customer-oriented with a keen interest in the Hospitality Industry
  • Meticulous and able to work with minimal supervision
  • Tech savvy, with competent knowledge of Microsoft Office
  • Well-groomed and presentable, between 21 to 45 years of age
  • Work is shift based

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : SMA, SMU/SMK/STM, Sertifikat Professional, D3 (Diploma), D4 (Diploma), Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Hotel/Restoran, Hotel/Pariwisata / 506, 114

Informasi perusahaan Pemberi Kerja, PT Mercer Satu Data

Mercera is the consulting company for Scarlet Hotel Singapore

The Scarlet Hotel Singapore made its debut in 2004 – famed for being the first luxury boutique hotel and one of the oldest conservation building in Singapore.

The boutique hotel is a juxtaposition of Singapore’s old and new, with its well preserved pre-World War Two architecture, integrated to reflect 21st-century modern day comforts.

Welcome to a world of design and colour as you step through the doors of the hotel; stylish, luxurious, dramatic and theatrical. Designed thoughtfully with no expense spared, to tease and seduce the senses.

An encounter with The Scarlet Singapore is like meeting a vivacious, uninhibited woman that you will want to meet time and time again.

The Scarlet Singapore is the proud recipient of the Singapore Architectural Heritage Award 2005 and was awarded ‘Leading Boutique Hotel’ by World Travel Awards 2018 and 2019, among numerous other accolades.

Right now The Scarlet Hotel Singapore is looking to expand their support team to work remotely from Jakarta, Indonesia

Informasi Tambahan Perusahaan PT Mercer Satu Data

Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Konsultasi (Bisnis & Manajemen)
Tunjangan dan Lain-lain :
Lokasi : Jakarta Raya

Kami menghimbau agar Anda tidak memberikan bayaran kepada perusahaan atau individu siapapun agar dapat diterima kerja agar dapat terhindar dari penipuan.