Lowongan Kerja Posisi Rooftop Operation Manager (club/bar and fine dinning restaurant) di
DESKRIPSI LOWONGAN KERJA
• Lead and make sure the preparation, development, and pre-opening events of the venues successfully executed
• Lead and direct floor staff including the FOH and BOH
• Make sure information and orders are updated in to the daily briefing
• Conduct training and coaching for current and new floor staff (training, developing, testing, and coaching)
• Make sure to submit purchase order for items and supplies needed for the venue service operations
• Make sure guest service and satisfaction is at the best performance
• Make sure the operations runs according to the standard procedures
• Handle guest complaints and resolve issue according to Management’s approval and Company Policy
• Set up and organize floor staff work scheduling for regular and event day
• Work together with the Restaurant Manager, Bar Manager, Marketing, Event Team, and Executive Chef to accomplish common goals
• Assist the venue in terms of creating sales goals, generating revenue, and participate in P/L reporting
• Create and assist in reports, critical paths, presentation related to Venue Performance, Operations in General, Daily Revenue Report, Expenses Report, etc.
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Promote the brand in the local community through word-of-mouth and restaurant events, including recommend ways/ideas to reach a broader audience
• Continually strive to develop the staff, including Floor Supervisors, in all areas of managerial and professional development
• Control cash and other receipts by adhering to cash handling procedures
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
• Ensure that all products are received in accordance with the venues receiving policies and procedures
• Assists and conducts conflict resolution, corrective actions and coaching
• Oversee and ensure that employee performance appraisals are completed in a timely manner
• Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements
• Ensures nightly and/or weekly opening and closing side duties are followed
• Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties
Qualifications :
• Minimum 4 years managerial experience in Restaurant/Lounge/Bar/Club/Nightlife Venue Operation
• Having work experience in an upscale Club/Lounge services is preferred
• Having great leadership and communication skill
• Must be fluent in writing, reading, and listening using English
• Must be proficient using computer software such as Microsoft Excel, Microsoft Word, Microsoft Power Point, Micros POS System, Inventory System, SAP, Google Drive/Workspace
• Willing to work on shifting schedule and outside regular hours
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Manajer/Asisten Manajer
Kualifikasi : SMA, SMU/SMK/STM
Pengalaman Kerja : 4 tahun
Jenis Pekerjaan : Kontrak
Spesialisasi Pekerjaan : Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran / 506, 107
Informasi perusahaan Pemberi Kerja,
We are a creative lifestyle and entertainment company bringing world-class dining and day & nightlife experiences by global hospitality groups to Indonesia and beyond. We create timeless experiences through innovative environments that provide exemplary service and feature world class curated content.
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Informasi Tambahan Perusahaan
Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri :
Tunjangan dan Lain-lain :
Lokasi : Jakarta Selatan
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